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Management In The Era of AI
Understanding workplace relationships, career advancement, and organizational behaviour. Insights for navigating professional environments effectively.


The Klarna AI Experiment: Why Replacing Humans with AI Backfired
Klarna replaced 700 workers with AI in 2023, claiming huge savings. By 2025, they were rehiring humans after customer satisfaction plummeted. CEO admitted: "We focused too much on efficiency. The result was lower quality." 55% of companies now regret AI-driven layoffs. The lesson: successful AI amplifies humans rather than replacing them.

Rafael Martino
6 days ago3 min read


The End of Unregulated AI? How the EU AI Act Changes Everything for Business
The EU AI Act entered force on August 1st, 2024, creating the world's first comprehensive AI regulation that affects any business using AI and serving European customers. From unregulated AI practices to strict compliance requirements for high-risk systems, this landmark legislation is reshaping how companies globally approach artificial intelligence deployment and governance.

Rafael Martino
Nov 72 min read


Your Data Is Worth More Than Gold (And It's Going to Space)
Every digital interaction you make is more valuable than you realize, and Jeff Bezos just announced where it's all heading: space. Your TikToks, photos, and AI conversations are funding the birth of an entirely new orbital economy, creating jobs and industries we can barely imagine.

Rafael Martino
Oct 302 min read


Maslow's Pyramid Reveals Why You Can't Level Up
Discover why you're stuck using Maslow's Hierarchy. Learn the warning signs at each level that prevent personal and professional growth.

Rafael Martino
Oct 252 min read


You Don't Hate Networking - You Hate This
Stop hating networking events. Learn the mindset shift that turns uncomfortable networking into valuable perspective-gathering and social capital building.

Rafael Martino
Oct 252 min read


The Science of Why Some Colleagues Advance Effortlessly
Discover why some colleagues advance effortlessly while others struggle. Stanford research reveals the psychology of office politics and career advancement.

Rafael Martino
Oct 252 min read


The Six Markets Every Manager Needs to Master (Beyond Customers)
Most companies focus solely on their customer market while completely ignoring five other critical areas that can make or break their success. The Six Markets Model, developed by Christopher, Payne, and Ballantyne in 1991, reveals how organizations actually operate in six interconnected reputation areas. Understanding this framework explains why some businesses grow effortlessly while others struggle despite having great products.

Rafael Martino
Oct 251 min read
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