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Introducing Linko: Our First FAQ Chatbot Built with Node-NLP
Introducing Linko, our first FAQ chatbot built with Node-NLP instead of GPT. While many organizations default to ChatGPT APIs for chatbots, we chose traditional NLP for good reason. Node-NLP delivers instant responses, consistent answers, and zero ongoing costs—proving that not everything needs generative AI. Sometimes the most practical solution outperforms the most hyped technology.
Rafael Martino
4 days ago4 min read


Synthetic Data: AI's Best Kept Secret
Companies are generating artificial data at unprecedented scale to solve problems most people don't know exist. Synthetic data allows AI systems to create fake training examples that maintain real statistical patterns without containing actual personal information. This reveals a crucial truth: AI systems don't discover knowledge, they learn whatever patterns they're shown - and understanding this changes how businesses should approach AI validation and verification.
Rafael Martino
5 days ago2 min read


AI Hallucinations: The Costly Problem
Lawyers are getting fined thousands of dollars for citing fake cases that ChatGPT made up. According to researcher Damien Charlotin's 2025 database, there are now 491 documented cases worldwide where AI hallucinations appeared in court filings. This isn't a tech glitch - it's a fundamental business crisis that's spreading across every industry using AI without proper understanding.
Rafael Martino
6 days ago3 min read


The AI Agent Revolution: How to Get It Right
AI agents are about to change everything, but many organizations are confusing them with chatbots, leading to costly implementation failures. With Gartner predicting 40% of AI agent projects will be cancelled by 2027, understanding the strategic approach to implementation is crucial for success.
Rafael Martino
Oct 292 min read


Why Most AI Training Programs Are Actually Making Things Worse
You probably think AI training is about learning prompting techniques and interface navigation, but that's exactly why 48% of employees abandon AI tools after trying them. Most programs teach surface-level skills when people need to understand how AI actually works, creating unrealistic expectations and driving users back to manual processes.
Rafael Martino
Oct 292 min read
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